All of our shipping methods are traceable so you can track the progress of your package from order to delivery.
Shipping prices are as follows for shipments anywhere in the USA:
- UPS Ground Shipping is free for all orders above $250 and shipping to US addresses.
- Expedited shipping is available for purchase at checkout.
- Order processing may take up to 5 days.
- Your order will be delayed if a valid phone number is not entered.
Please Note:
- We do not currently ship outside the USA.
- Orders do not ship out on weekends.
- We offer free ground shipping for orders greater than $250. If you choose to pay for expedited shipping, these fees are non-refundable.
- Orders shipping to a PO Box ship USPS Priority Mail and will experience processing delay of 48 hours. UPS does not ship to PO boxes.
- As a California-based business with a warehouse in New Jersey, we must charge applicable sales tax for merchandise shipped within the state of California or New Jersey.
- Shipping fees are non-refundable.
- Please allow for longer processing during Holiday season.
- All orders are shipped via UPS carbon neutral to help offset the environmental impact of each shipment.
Delivery Schedule
Your order will ship from our distribution center in New Jersey. Barring delays due to weather or unforeseen events, our typical ground shipping transit time in the number of business days are as follows:
- East Coast = 1-2 days
- Southeast = 2-3 days
- Central = 2-3 days
- Mountain = 3-4 days
- West and Southwest = 3-4 days
- North West = 5 days
- Alaska = 4 days
- Hawaii = 5 days
- Southwestern Oregon = 6 days
- Parts of Idaho = 6 days
- Puerto Rico = 5 days
Once your order is processed, we'll email you a confirmation and your UPS tracking number. Use this number to track your package on the UPS site. You can also track your package by logging on to our site and going to your account page.
Please note: UPS will attempt to deliver once per day, three days in a row. After that UPS will return the package to us. Unfortunately, we cannot reimburse shipping charges if you chose overnight shipping and the package is returned to us.
Should you have any questions about our products, policies or your order, please contact us at info@italeau.com
