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Our on-demand model means our artisans in Italy only make what’s needed. This way we eliminate fashion waste and pass on the savings to you all year round. No more opaque supply chains and outlet malls. Just the highest quality, mindfully crafted footwear at prices that can’t be beat.

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Shipping

 

All of our shipping methods are traceable so you can track the progress of your package from order to delivery.

Shipping prices are as follows for shipments anywhere in the USA:

  • UPS Ground Shipping is free for all orders shipping to US addresses.
  • Expedited shipping is available.

Please Note:

  • We cannot ship to PO Boxes.
  • We do not currently ship outside the USA.
  • As a California-based business with a warehouse in New Jersey, we must charge applicable sales tax for merchandise shipped within the state of California or New Jersey.
  • For your protection, we require a receiving signature for any package over $300.
  • Shipping fees are non-refundable.

Delivery Schedule

Your order will ship from our distribution center in New Jersey. Barring delays due to weather or unforeseen events, our typical ground shipping transit time in the number of business days are as follows:

  • East Coast = 1-2 days
  • Southeast = 2-3 days
  • Central = 2-4 days
  • Mountain = 4-5 days
  • West and Southwest = 4-5 days
  • Alaska = 4 days
  • Hawaii = 5 days
  • Southwestern Oregon = 6 days
  • Parts of Idaho = 6 days
  • Puerto Rico = 5 days

Once your order is processed, we'll email you a confirmation and your UPS tracking number. Use this number to track your package on the UPS site. You can also track your package by logging on to our site and going to your account page.

Please note: UPS will attempt to deliver once per day, three days in a row. After that UPS will return the package to us. Unfortunately, we cannot reimburse shipping charges if you chose overnight shipping and the package is returned to us.

Should you have any questions about our products, policies or your order, please contact us at info@italeau.com

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